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Hartfield Hub home

Accessibility Statement

We want everyone to be able to use our website and visit our studios. This statement explains how accessible our building and website are, where we know we fall short, and how to get help or ask for adjustments.
It covers the Hartfield Hub website and our studios at 12-14 Hartfield Road, Wimbledon, London SW19 3TA, run by Hartfield Hub Ltd.

Visiting the studio

  • Stairs: our studios are on the first floor and can only be reached by one flight of stairs. There is no lift, so the studios are not step-free.

  • Entrance: at the rear of 12-14 Hartfield Road, through the loading dock. Look for two white doors with our logo.

  • Getting here: Wimbledon Station is a minute's walk away. Buses 57, 93, 131, 200 and 219 stop right outside at Wimbledon Station Stop L on Hartfield Road.

  • Loading and drop-off: you can use the loading bay directly outside the studio for up to 20 minutes to drop off people or kit.

  • Parking: we have no on-site parking. We recommend Wimbledon Bridge Car Park, SW19 7NW, where you can pre-book a space. Hartfield Road Car Park, SW19 3TB, is also nearby and has disabled bays.

  • Facilities: a kitchenette and a make-up area. Toilets are in a shared space with separate cubicles for men and women. There is no separate accessible toilet.

  • Assistance dogs: always welcome.


If you or anyone in your group has access needs, please get in touch before you book. We'll talk through what we can do, such as helping carry kit or planning arrival times.
Our website

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Our website is built on Wix, and we've designed it so that you can:

  • read text in high-contrast colours, with navy text on light backgrounds

  • zoom in up to 200% without text being cut off

  • use the site on a phone, tablet or computer

  • find our address, phone number and email on every page


We're always looking to improve the experience of customers on our website, so we welcome feedback on anything that's hard to use. We know some parts of the site don't meet this standard yet. They're listed below.

Known limitations

  • Image descriptions: some images, including photos on our equipment list, don't yet have text descriptions for screen readers. If you need a description of anything on the site, contact us.

  • Booking calendars and class timetable: these are provided by LemonBooking and Momence. We don't control how accessible they are, and some parts may be hard to use with a screen reader or keyboard.

  • Maps and Instagram feed: the Google Map and Instagram feed are provided by Google and Meta, and may not work fully with assistive technology. Our address and directions are always written out in text on the Contact page.

  • Expanding FAQs: some question-and-answer sections may not open using a keyboard alone. All the answers are also available by contacting us.


If any of these stop you booking or finding what you need, contact us and we'll help directly, by email or phone.
Getting help or giving feedback

If you need information in a different format, help booking, or an adjustment for your visit, or if you find something on our website hard to use, please tell us:


We'll reply within 5 working days. We can take a booking for you by phone or email if our online booking doesn't work for you.

We review this statement regularly and update it as we improve the website and studio.
Last updated: 6 November 2026.

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